Beginning with user needs and ending with user satisfaction

    Customer satisfaction is our greatest pursuit. In order to achieve this goal, we have established an after-sales service department to provide customers with pre-sales and after-sales technical support and manage services. What we provide to users is not just a product, but a complete set of solution services based on the product.

The places marked with ★ on the map have service points of Guodian Xuzhen
 
★Due to the particularity of the power station industry, after more than ten years of construction and accumulation of the company, there are now 46 offices, agents or service points all over the country, and customers can be located in provincial capital cities and hydropower stations. Third-tier cities understand and purchase products, and can provide on-site after-sales service within 48 hours. More outlets are under construction in the future, so stay tuned.
 
★All products of Guodian Xuzhen are replaced in half a year due to quality problems, with a three-year warranty and lifetime maintenance.
★Complete business department project, a team composed of experienced engineers will cooperate with customers to install, deploy, debug, modify, and improve products, and systematically carry out
★Use training. Ensure that customers receive satisfactory products and services.
★Customer training: help customers to use products and complete systems proficiently.
★System maintenance: Free maintenance for the product within a certain period of time.
★Maintenance of products: update and upgrade products as market demands continue.